TERMS OF SERVICE

These Terms of Service (the "Terms") govern your access to and use of our cross-border e-commerce independent website (the "Website"), including all content, products, services, and features made available through the Website. By accessing or using the Website, placing an order, or creating an account, you ("User" or "you") acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Refund Policy (incorporated herein by reference). If you do not agree to these Terms, you must not access or use the Website. We reserve the right to modify these Terms at any time without prior notice; any revisions will be posted on this page, and your continued use of the Website after the revised Terms are posted constitutes your acceptance of the changes. These Terms comply with international e-commerce regulations and consumer protection laws, including but not limited to the European Union’s Consumer Rights Directive, the California Consumer Protection Act (CCPA), and China’s E-Commerce Law.

1. DEFINITIONS

For the purposes of these Terms, the following terms have the meanings set forth below, unless the context clearly requires otherwise:
  • Website: The cross-border e-commerce independent website operated by us, through which we offer products, services, and related content.
  • User: Any individual or entity that accesses, browses, or uses the Website, creates an account, or places an order.
  • Account: A personal profile created by a User on the Website to access certain features, place orders, and manage personal information.
  • Product: Any goods offered for sale on the Website, including but not limited to physical products, digital products, and bundled items.
  • Order: A User’s request to purchase one or more Products from the Website, subject to these Terms and our order processing policies.
  • Payment Processor: A third-party service provider authorized to process payments on our behalf, including credit/debit card payments, PayPal, and other electronic payment methods.
  • Logistics Provider: A third-party service provider authorized to handle shipping, delivery, and tracking of Orders on our behalf.
  • Intellectual Property: All trademarks, copyrights, patents, trade secrets, domain names, logos, and other proprietary rights owned or licensed by us in connection with the Website and Products.
  • Force Majeure: Any event beyond our reasonable control, including but not limited to natural disasters, wars, strikes, riots, pandemics, government restrictions, internet outages, and supply chain disruptions.

2. USER ELIGIBILITY & ACCOUNT CREATION

2.1 Eligibility

To access certain features of the Website (e.g., placing orders, creating an account), you must be at least 16 years of age (or the minimum age required by applicable law in your jurisdiction). By using the Website, you represent and warrant that: (i) you are of legal age to enter into a binding contract; (ii) you have the authority to use the payment method you provide; (iii) all information you provide to us is accurate, complete, and up-to-date; and (iv) you will comply with all applicable laws and these Terms.
If you are using the Website on behalf of an entity (e.g., a business), you represent and warrant that you have the authority to bind that entity to these Terms, and the entity agrees to be bound by these Terms.

2.2 Account Creation & Management

To create an Account, you must provide certain personal information (e.g., name, email address, password) as requested by the Website. You are solely responsible for maintaining the confidentiality of your Account credentials (username and password) and for all activities conducted under your Account. You agree to notify us immediately if you suspect any unauthorized access to or use of your Account. We will not be liable for any loss or damage resulting from your failure to protect your Account credentials.
You may terminate your Account at any time by accessing your Account settings or submitting a request. Upon termination, we will retain your Account data in accordance with our Privacy Policy and applicable laws, but you will no longer have access to your Account or the features associated with it. We reserve the right to suspend or terminate your Account without prior notice if you violate these Terms, provide false or misleading information, or engage in fraudulent or unlawful activity.

2.3 Account Restrictions

You agree not to: (i) share your Account credentials with any third party; (ii) use another User’s Account without permission; (iii) create multiple Accounts to avoid restrictions or violate these Terms; (iv) use your Account for any unlawful or fraudulent purpose; or (v) upload or transmit any harmful, offensive, or illegal content through your Account.

3. WEBSITE USE & CONDUCT

3.1 Permitted Use

You may use the Website solely for personal or business purposes related to browsing, searching for Products, placing Orders, and accessing other authorized features. You agree to use the Website in compliance with these Terms and all applicable laws, regulations, and industry standards.

3.2 Prohibited Conduct

You agree not to engage in any of the following prohibited activities when using the Website:
  • Using the Website for any unlawful, fraudulent, or malicious purpose, including but not limited to placing fake Orders, stealing personal information, or distributing malware.
  • Accessing or attempting to access restricted areas of the Website, including our databases, servers, or internal systems, without authorization.
  • Using automated tools (e.g., bots, crawlers, scrapers) to access, scrape, or collect data from the Website without our prior written permission.
  • Uploading, transmitting, or posting any content that is defamatory, offensive, discriminatory, harmful, obscene, or violates any third-party rights (e.g., copyright, privacy).
  • Interfering with or disrupting the Website’s functionality, including but not limited to overloading servers, sending spam, or engaging in DDoS attacks.
  • Modifying, reverse-engineering, or decompiling any software, code, or content on the Website.
  • Falsifying or manipulating Order information, including shipping addresses, payment details, or product quantities.
  • Violating any applicable export or import laws, including but not limited to exporting Products to restricted countries or territories.
We reserve the right to take action against any User who engages in prohibited conduct, including but not limited to suspending or terminating their Account, blocking their IP address, and pursuing legal remedies.

3.3 Website Availability

We strive to make the Website available 24/7, but we do not guarantee uninterrupted access. We may temporarily suspend the Website for maintenance, updates, or technical issues without prior notice. We will not be liable for any loss or damage resulting from temporary unavailability of the Website.

4. PRODUCTS & ORDERS

4.1 Product Information & Availability

We make every effort to ensure that Product descriptions, prices, images, and availability are accurate and up-to-date on the Website. However, we do not guarantee the accuracy of this information. Product prices are displayed in the currency specified on the Website, and may be subject to change without prior notice. We reserve the right to correct any pricing errors, even after an Order has been placed, and will notify you of any such correction. If you do not agree to the corrected price, you may cancel the Order (if it has not yet been processed or shipped).
Products may be subject to stock limitations, and we reserve the right to refuse or cancel an Order if a Product is out of stock. We will notify you promptly if an Order is canceled due to stock unavailability, and will issue a full refund (including any shipping fees) if you have already paid.
Digital products (e.g., e-books, software) are delivered electronically, and we do not provide physical copies. By purchasing a digital product, you agree to use it solely for personal or business purposes and not to distribute, copy, or resell it without our permission.

4.2 Order Placement & Acceptance

When you place an Order on the Website, you are making a binding offer to purchase the Products specified in the Order. We reserve the right to accept or reject your offer at our discretion. An Order is considered accepted only when we send you an order confirmation email (or other written confirmation) indicating that the Order has been processed and accepted. Prior to acceptance, we may contact you to verify Order details, payment information, or shipping address.
You agree to provide accurate and complete Order information, including shipping address, billing address, and contact details. We will not be liable for any delivery delays or errors resulting from incorrect or incomplete Order information provided by you.

4.3 Payment Terms

All payments must be made in the currency specified on the Website, using one of the authorized payment methods (e.g., credit/debit card, PayPal). You agree to pay the full amount specified in the Order, including product prices, shipping fees, import duties, taxes, and other applicable charges. By providing payment details, you represent and warrant that you are authorized to use the payment method and that the payment information is accurate.
Payments are processed by our third-party Payment Processors, and we do not store full payment card details (see our Privacy Policy for more information). We reserve the right to decline a payment if we suspect fraud, unauthorized use, or non-compliance with these Terms. If a payment is declined, we will notify you, and the Order will not be processed until payment is successfully completed.
Import duties, taxes, and customs fees are the responsibility of the User, and are not included in the product price or shipping fee (unless explicitly stated otherwise). You agree to pay all such fees upon delivery of the Order. We are not responsible for any delays or additional costs resulting from non-payment of customs fees or non-compliance with import regulations.

4.4 Order Processing & Shipping

Order processing times vary depending on the Product, destination, and shipping method selected. We will process your Order within the timeframe specified on the Website (or in the order confirmation email) and will arrange for shipping through our designated Logistics Providers. You will receive a shipping confirmation email containing a tracking number once your Order has been shipped.
Shipping times are estimates and may be affected by factors beyond our control (e.g., customs delays, weather, logistics disruptions). We will not be liable for any delivery delays resulting from such factors. Risk of loss or damage to the Products passes to you upon delivery to the shipping address provided by you.
You agree to inspect the Order upon delivery and to notify us of any damage, defects, or missing items within the timeframe specified in our Refund Policy. Failure to notify us within this timeframe may affect your eligibility for a refund or replacement.

4.5 Order Cancellations & Modifications

You may request to cancel or modify an Order only if it has not yet been processed or shipped. Once an Order has been processed or shipped, we cannot cancel or modify it. To request a cancellation or modification, please contact us immediately through the Website or the designated request portal. If your cancellation request is approved, we will issue a full refund (including any shipping fees) within the timeframe specified in our Refund Policy.
We reserve the right to cancel an Order at any time if: (i) the Product is out of stock; (ii) there is a pricing error; (iii) we suspect fraud or unauthorized use; (iv) you violate these Terms; or (v) we are unable to deliver the Order due to legal or regulatory restrictions. If we cancel an Order, we will notify you promptly and issue a full refund.

5. INTELLECTUAL PROPERTY RIGHTS

5.1 Our Intellectual Property

All Intellectual Property associated with the Website, including but not limited to trademarks, logos, domain names, product names, images, text, software, and code, is owned or licensed by us. You may not use, copy, reproduce, distribute, modify, or display any of our Intellectual Property without our prior written permission. Unauthorized use of our Intellectual Property may violate copyright, trademark, and other applicable laws, and we reserve the right to pursue legal remedies.

5.2 User-Generated Content

If you upload, post, or submit any content (e.g., reviews, comments, photos) to the Website ("User-Generated Content"), you grant us a non-exclusive, royalty-free, worldwide, perpetual, and transferable license to use, reproduce, distribute, modify, and display such content for any purpose related to the Website and our business (e.g., marketing, product promotion). You represent and warrant that: (i) you own or have the right to grant this license; (ii) the User-Generated Content does not violate any third-party rights (e.g., copyright, privacy); and (iii) the User-Generated Content is not defamatory, offensive, or illegal.
We reserve the right to moderate, edit, or remove any User-Generated Content at our discretion, without prior notice, if it violates these Terms or is otherwise inappropriate.

6. DISCLAIMERS & LIMITATIONS OF LIABILITY

6.1 Disclaimers

The Website and Products are provided "as is" and "as available" without any warranties of any kind, express or implied. We disclaim all warranties, including but not limited to: (i) implied warranties of merchantability, fitness for a particular purpose, and non-infringement; (ii) warranties that the Website will be uninterrupted, secure, or error-free; (iii) warranties regarding the accuracy, completeness, or reliability of Product information, content, or features on the Website; and (iv) warranties regarding the quality, performance, or durability of the Products.
We do not warrant that the Products will meet your specific requirements or that any defects will be corrected. Any reliance you place on the Website or Products is at your own risk.

6.2 Limitations of Liability

To the maximum extent permitted by applicable law, we will not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages (including but not limited to damages for loss of profits, revenue, data, or goodwill) arising out of or in connection with your use of the Website, Products, or these Terms. This includes damages resulting from: (i) errors or omissions in Product information; (ii) delivery delays or errors; (iii) defects or damage to Products; (iv) unauthorized access to or use of your Account; (v) prohibited conduct by other Users; (vi) force majeure events; or (vii) any other matter related to the Website or Products.
Our total liability to you for any claim arising out of or in connection with these Terms or the Website will not exceed the total amount you paid for the Order giving rise to the claim. This limitation of liability applies even if we have been advised of the possibility of such damages.
Nothing in these Terms excludes or limits our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) any liability that cannot be excluded or limited under applicable law; or (iv) breach of any implied terms that cannot be excluded under applicable law.

7. INDEMNIFICATION

You agree to indemnify, defend, and hold us harmless from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney’s fees) arising out of or in connection with: (i) your use of the Website; (ii) your violation of these Terms; (iii) your violation of any applicable laws or regulations; (iv) your breach of any representations or warranties made in these Terms; (v) your User-Generated Content; (vi) any unauthorized use of your Account; or (vii) any damage you cause to the Website, Products, or third parties.

8. TERMINATION

8.1 Termination by You

You may terminate your use of the Website and your Account at any time by accessing your Account settings or submitting a request. Upon termination, you will no longer have access to your Account or the features associated with it, and you will remain bound by any obligations incurred prior to termination (e.g., payment for Orders).

8.2 Termination by Us

We reserve the right to terminate or suspend your access to the Website and your Account at any time, without prior notice, if: (i) you violate any of these Terms; (ii) you provide false or misleading information; (iii) you engage in fraudulent or unlawful activity; (iv) your Account is inactive for an extended period (as determined by us); (v) we are required to do so by law; or (vi) we cease to offer the Website or related services.
Upon termination by us, you will no longer have access to the Website or your Account, and we may retain your data in accordance with our Privacy Policy and applicable laws. We will not be liable to you for any loss or damage resulting from termination of your Account or access to the Website.

9. GOVERNING LAW & DISPUTE RESOLUTION

9.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the country of origin, without regard to its conflict of laws principles. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of the country of origin, unless otherwise required by applicable law.

9.2 Dispute Resolution

Before pursuing legal action, you agree to attempt to resolve any dispute arising out of or in connection with these Terms through good-faith negotiation. If the dispute cannot be resolved through negotiation, you may pursue legal remedies in accordance with the governing law and jurisdiction specified in Section 9.1.
For Users in the European Union, you may also submit a complaint to the relevant consumer protection authority in your jurisdiction. For Users in the United States, you may submit a complaint to the Federal Trade Commission (FTC) or your state’s consumer protection agency.

10. MISCELLANEOUS

10.1 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect. The invalid provision will be replaced with a valid provision that most closely reflects the original intent of the parties.

10.2 Waiver

Our failure to enforce any provision of these Terms or to take action against any User for violating these Terms does not constitute a waiver of our right to enforce such provisions or take action in the future.

10.3 Assignment

You may not assign or transfer any of your rights or obligations under these Terms without our prior written permission. We may assign or transfer our rights and obligations under these Terms to a third party (e.g., in the event of a merger, acquisition, or sale of assets) without your prior notice.

10.4 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and us regarding your use of the Website and Products, and supersede all prior or contemporaneous agreements, representations, and understandings (whether written or oral).

10.5 Notices

All notices or communications required under these Terms will be sent to you via email (to the email address associated with your Account) or posted on the Website. Notices sent via email will be deemed received 24 hours after sending, and notices posted on the Website will be deemed received immediately upon posting.

10.6 Third-Party Services

The Website may contain links to third-party websites, services, or products (e.g., payment processors, logistics providers, social media platforms). These third-party services are not controlled by us, and we are not responsible for their content, privacy policies, or terms of service. Your use of third-party services is subject to their respective terms and policies, and you access them at your own risk.